Privacy Policy

1. Introduction

This Privacy Policy explains how Sevana Global Ventures (“Sevana”, “we”, “us”) handles personal information collected through this website and in the course of providing business services in Malaysia.

This policy is provided as a working draft and should be reviewed by the company before publication to confirm it reflects actual data practices and applicable legal requirements, including the Personal Data Protection Act 2010 (Malaysia).

2. Information We Collect

We may collect information you provide directly, including your name, company name, email address, telephone or WhatsApp number, property or project location, service requirements, preferred start date, estimated frequency and any details included in your message.

We may also collect limited technical information, such as basic usage data, where analytics tools are enabled on this website.

3. How We Use Your Information

Information is used to respond to your enquiry, prepare a proposal, coordinate services you have requested, communicate with you about an engagement, and maintain business records.

We do not sell personal information. Information may be shared with service providers or partners only where necessary to deliver services you have requested.

4. Consent

By submitting an enquiry you confirm that Sevana Global Ventures may contact you regarding that enquiry. You may withdraw consent at any time by contacting us.

5. Data Retention and Security

Personal information is retained only for as long as necessary for the purpose it was collected or as required for business and legal record-keeping.

We apply reasonable organisational measures to protect information. No method of transmission or storage can be guaranteed to be completely secure.

6. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you, and you may request that we limit how it is used, subject to applicable law.

7. Cookies

This website may use essential cookies required for the site to function. If analytics or marketing cookies are introduced, this policy will be updated accordingly.

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be published on this page.

9. Contact

Questions about this policy can be sent to inquiries@sevanaglobal.com, or submitted through our contact page.